CUSTOMER SATISFACTION:
"BEST IN CLASS"
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Net Promoter Score (NPS)
Net Promoter Score is the clearest expression of satisfaction, measuring how likely our customers are to recommend our service, product or company to a friend or colleague. We ask our customers to give a score between 0 and 10 to rate the service they have experienced. We obtain the Net Promoter Score by dividing the proportion of customers who gave a score of 9 or 10 by all respondents and subtracting the proportion of customers who gave a score of 6 or below.
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![Customer Satisfaction 5 Mercedes benz logo1989](https://arti90.com/wp-content/uploads/2023/10/Mercedes_benz_logo1989.png)
![Customer Satisfaction 6 Renault](https://arti90.com/wp-content/uploads/2023/10/Renault.png)
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