LEAN MANAGEMENT PHILOSOPHY

uality is an absolute must for all our customers. We are sustaining our quality with “lean management philosophy” in our company. Our aim is to spread the continuous improvement thinking to all our departments and accordingly we focus to improve our customer satisfaction continuously with the lean management principles.

LEAN STUDIES

THE 5S

We need the 5S to minimize the non-value added operations and also we aim to have a clean, comfort and a safety working environment. All our departments takes the 5S educations to sustain the 5S rules.

VALUE STREAM MAPPING

For our customer satisfaction, we aim to find out all the non-value added steps between the sales process and after sales process. We make kaizen studies to reach our future state map which we have at the end of our VSM workshops.

WORKSHOPS

We make process measurement workshops in all our departments. The aim of this workshop is find out all the non-value added steps and standardize the steps of all processes. We make kaizen studies to eliminate the wastes in our process. We make short presentations to all our employee at the end of all our workshops to publish the improvements generated at the workshop.

ROOT CAUSE ANALYSIS

We make root cause analysis when we have customer turn backs, when we are below our KPI’s and when a request comes from our employees. We specify the basic problem on a fish bone diagram and we reach the root cause of the problem with 5-why technique. We aim to avoid not to encounter with the same problems by making kaizen studies at the end of this work.